The Disability Discrimination Act (DDA) Part III aims to end the discrimination which many disabled people face. This Act gives disabled people reasonable access rights in the areas of employment, access to goods, facilities and services and buying or renting land or property.
Roger Roberts (Surveys) Limited provides a full DDA audit service which allows commercial concerns, retailers, as well as landlords and property developers to comply with the requirements for Part III of the Act, Access to Goods and Services. Additionally, the firm can be called upon to provide an Expert Witness service.
The firm aims to help businesses stay in business, through making reasonable adjustments to the building infrastructure and related information. For example, the DDA calls for businesses to provide universal access to goods and services. Where appropriate, this could simply mean that a business would expand on its customer service policy to include home visits to any disabled customers.
Where physical modifications are required, Roger Roberts & Co. can provide building costing, planning advice and schedules of work on the modifications required as well as information about temporary ramps, etc, which can be used to provide accessibility without altering the building's structure.
Clear communication of a company's accessibility policy is of vital importance in this regard. With Roger Roberts & Co., a DDA audit will conclude with a sign being placed outside the shop front or the premises in question, which provides information for anyone requiring access to the premises or the goods and services, including helpful advice for disabled customers such as a contact telephone number or directions to an alternate point of entry into the building.
If you wish to know more about DDA audits, please enquiry here.
© Roger Roberts (Surveys) Limited, 2013